Terms & Conditions

Effective Date: September 3, 2026
Last Updated: September 3, 2026

These Terms & Conditions govern your use of the online store operated by Haribhai Ghelabhai Gandhi.
By using our website or purchasing our products, you agree to these Terms.

1. COMPANY INFORMATION

Company Name: Haribhai Ghelabhai Gandhi
Address: 77/26, Antalia Talav, Bilimora – 396321, Gujarat, India
Phone: 9099110091
Email: ompharmanvs@gmail.com

2. USE OF WEBSITE

You agree to use our website only for lawful purposes.

You must not:

  • Attempt to gain unauthorised access;
  • Interfere with website security;
  • Introduce malware;
  • Conduct fraudulent transactions;
  • Abuse promotional offers;
  • Create fraudulent orders;
  • Copy website content without permission; or
  • Use the website for unlawful activities.

3. PRODUCTS

We make reasonable efforts to ensure that product descriptions, images, ingredients, prices, and other information displayed on our website are accurate.

Product appearance, packaging, colour, or design may vary from images shown online.
Packaging may also change from time to time.
The product label supplied with the product should be followed for product-specific directions, ingredients, warnings, storage requirements, and usage instructions.

4. AYURVEDIC PRODUCTS

Our products may be Ayurvedic products, wellness products, or related products.
Information provided on our website regarding Ayurvedic products or ingredients is intended for informational purposes.

It is not a substitute for professional medical advice, diagnosis, or treatment.
Customers should consult an appropriately qualified healthcare professional or Ayurvedic practitioner where appropriate.

5. PRODUCT USE

Customers are responsible for reading and following the instructions on product packaging.
If you are pregnant, breastfeeding, taking medication, have a medical condition, or have known allergies or sensitivities, consult an appropriate healthcare professional before using a product.

6. ORDERS

When you place an order, you agree to provide accurate and complete information.
We reserve the right to refuse or cancel an order where reasonably necessary, including where:

  • A product is unavailable;
  • There is an obvious pricing or technical error;
  • Payment cannot be verified;
  • Fraud is suspected;
  • Incorrect information has been provided;
  • Promotional offers have been abused; or
  • Other legitimate business or legal reasons apply.

If an order is cancelled after payment has been received, an applicable refund will be processed.

7. PRICES

Prices are displayed in Indian Rupees unless otherwise stated.
Applicable taxes, shipping charges, discounts, and other charges will be displayed where applicable.

We reserve the right to change prices.
An accepted order will generally not be affected by a later price change, except where an obvious error has occurred.

8. PAYMENT

Payments may be processed through Razorpay or another payment provider available at checkout.
Available payment methods depend on the payment provider and may include UPI, cards, net banking, wallets, or other methods.

9. SHIPPING

Orders are delivered according to our Shipping & Delivery Policy.
Customers are responsible for providing
accurate delivery information.

10. RETURNS AND REFUNDS

Returns, refunds, replacements, and cancellations are governed by our Return, Refund & Cancellation Policy.

11. INTELLECTUAL PROPERTY

Our website content, including:

  • Logos;
  • Brand names;
  • Product names;
  • Product photographs;
  • Graphics;
  • Text;
  • Videos;
  • Designs; and
  • Other original materials

may be owned by or licensed to Haribhai Ghelabhai Gandhi.
You may not reproduce, distribute, modify, copy, or commercially exploit our content without prior written permission.

12. CUSTOMER REVIEWS

If you submit a review, testimonial, photograph, comment, or other content, you confirm that you have the right to submit it.

You grant us permission to use submitted content for legitimate business, website, customer service, and marketing purposes, subject to applicable law.
We may remove content that is unlawful, misleading, fraudulent, offensive, defamatory, or inappropriate.

13. THIRD-PARTY SERVICES

Our website may use third-party services including Shopify, Razorpay, Meta, courier providers, analytics providers, and communication platforms.
Third-party services may have their own terms and privacy policies.

14. WEBSITE AVAILABILITY

We do not guarantee that our website will always be available, uninterrupted, secure, or error-free.
We may temporarily suspend or modify website services for maintenance, upgrades, security, or other legitimate reasons.

15. LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, we will not be responsible for losses resulting from circumstances beyond our reasonable control.
Nothing in these Terms excludes liability that cannot legally be excluded under applicable law.

16. FORCE MAJEURE

We will not be responsible for delays or failures caused by circumstances beyond our reasonable control, including:

  • Natural disasters;
  • Fire;
  • Flood;
  • War;
  • Government restrictions;
  • Strikes;
  • Transportation disruptions;
  • Internet or technology failures; or
  • Other unforeseen events.

17. PRIVACY

Your use of our website is also subject to our Privacy Policy.
Our Privacy Policy explains how we collect, use, store, and share personal information.

18. CHANGES TO TERMS

We may update these Terms from time to time.
The updated Terms will be published on our website with a revised "Last Updated" date.

19. GOVERNING LAW

These Terms shall be governed by the applicable laws of India.
Any dispute shall be subject to the jurisdiction of the appropriate courts in India, subject to applicable law.

20. CONTACT US

Haribhai Ghelabhai Gandhi
77/26, Antalia Talav Bilimora – 396321 Gujarat, India
Phone: 9099110091
Email: ompharmanvs@gmail.com