Help Centre

Frequently Asked Questions

Quick answers about our products, orders, shipping and partnerships.

Who is Haribhai Ghelabhai Gandhi?

We are a fourth-generation, family-owned Ayurvedic brand. Our journey began in 1959 when Vaidya Shri Haribhai Ghelabhai Gandhi opened an Ayurvedic pharmacy in Navsari, Gujarat. Read our heritage.

Are your products GMP-certified?

Yes. Our products are manufactured by Om Pharmaceuticals in a GMP-certified facility with quality control at every stage.

Which products do you offer?

We offer a focused range of Ayurvedic churna and powder formulations such as Shiv Darshan Churna, Khokli (Padika) Churna, Dia Leval Churna and Acilex Powder. Browse all products.

How should I use the products?

Usage and dosage are mentioned on each product page and on the pack. For any specific health concern, we recommend consulting a qualified Ayurvedic practitioner or doctor before use.

What payment methods do you accept?

We accept the payment methods shown at checkout and in our website footer. All payments are processed securely.

How long does delivery take, and what are the charges?

Delivery time and charges depend on your location and are shown at checkout. For full details, please read our Shipping Policy.

How can I track my order?

Once your order is dispatched, you will receive the shipping details by email or SMS. If you do not receive them, contact us with your order number.

What is your return and refund policy?

Please read our Return, Refund and Cancellation Policy for eligibility and timelines. If you received a damaged or wrong item, contact us as soon as possible.

How can I become a distributor or wholesaler?

Fill the enquiry form on our Become a Distributor or Wholesale page and our team will contact you with range, pricing and terms.

How does the Affiliate Program work?

Sign up on our affiliate portal, get your unique referral link and share it. You earn rewards on qualifying orders placed through your link. Learn more.

How can I contact you?

Call us at +91 9099110091 or email info@ompharmaceutical.net. Our address is 77/26, Near Antalia Talav, At. Antalia, Bilimora.

Ayurvedic products are not a substitute for professional medical advice. Please consult a qualified practitioner for any health condition.

Still Have a Question?

Our team is happy to help. Call +91 9099110091 or email info@ompharmaceutical.net

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