Return & Refund Policy

Last Updated: September 2026

At Hari Bhai Gandhi, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we're here to help.

Returns

You may request a return within 7 days of receiving your order.

To be eligible for a return:

• The item must be unused and in its original condition.

• The item must be returned with original packaging, tags, and accessories.

• Proof of purchase or order number is required.

Non-Returnable Items

The following items cannot be returned:

• Customized or personalized products

• Gift cards

• Products marked as "Final Sale"

• Used, damaged, or altered items

• Any item returned after the return period

Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with photos of the product and packaging. We will arrange a replacement or refund after verification.

Refunds

Once we receive and inspect your returned item, we will notify you regarding approval or rejection of your refund.

If approved:

• Refunds will be processed within 5–7 business days.

• Refunds will be credited to the original payment method used during purchase.

• For Cash on Delivery (COD) orders, refunds will be made via bank transfer or UPI.

Return Shipping

• If the return is due to a damaged, defective, or incorrect product, return shipping charges will be borne by us.

• For other eligible returns, return shipping costs may be deducted from the refund amount.

Order Cancellation

Orders can be cancelled before they are shipped. Once an order has been dispatched, cancellation requests cannot be accepted.

Exchange Policy

We offer exchanges only for defective, damaged, or incorrect products, subject to stock availability.

Contact Us

For any return, refund, or exchange request, please contact us:

Email: support@haribhaigandhi.com
Phone/WhatsApp: +91 9099110091

We aim to respond to all requests within 24–48 business hours.